Getting work carried out on your home can be a daunting process. With our range of questions below, we aim to answer our customers most common concerns. For anything else, just use the contact form at the bottom of the page.
In short, No. There are a lot of substandard products on the market and with the internet being prevalent, a lot of items are accepted by clients without being checked and potentially cause delays with us having to return to fit whilst potentially inconveniencing other clients. We moved away from fit only many years ago.
Kitchens are generally one to two weeks, although depending on countertop fabrication times this may extend by a week or so depending your choice.
Bedrooms are usually completed within a week. If there are custom angled, to maximise on space we like to work on a two part installation with first fixing all the internals and framework and then returning after manufacturing to fit the custom made doors.
Bathrooms are generally one to two weeks. If very intricate and large, this may extend a little longer.
Always a difficult one as every job is different and includes different things. For the full preparation with removal, plastering, electrical, full fit including appliances, flooring, tiling, plumbing, etc our price generally ranges as followed:
Both our Rotpunkt German and Component Range Kitchens/ bedrooms are supplied rigid. Where an item is extremely large or we need to take it apart, it will be ordered disassembled for easier transport (Large larder units, wardrobes and some custom L Shape Corners).
Both! Rick Watson, Project Installer (Director) is a time-served installer whom books up first in advance. We do also have subcontractors to fulfil client who don’t wish to wait for Richard. We are very picky about who works for us as we know they’re representing us.
We have strategically partnered to sell Bosch, Neff and Siemens Appliances. We are a Siemens Studioline and Home Connect dealer. For any other appliances, we recommend a local appliance firm – MG Domestic.
Granite is an igneous rock formed in a volcano, whereas quartz is a man made product by combining quartzite with dyes and polymers. We recommend dark granites as they are less suseptible to staining than the lighter counterparts. The lighter granites are more porous and stain much easier; for that reason, where possible we recommend quartz for lighter toned design application or when a client wants a more consistent look.
From the first exploratory visit to the showroom through to final completion, working with R & R has been a pleasure. All of their staff are friendly, helpful and extremely competent. I expected the design process to be exciting and a bit scary but did not expect it to be fun! Dan was patient and imaginative and even managed to smile when we changed our minds on the worktop colour. Rick and Lewis were fantastic fitters & Pam handled our many queries with great efficiency. We are thrilled with the finished kitchen and can’t recommend them highly enough.
After trawling round lots of kitchen suppliers and getting frustrated because the designs and budget that we thought we had discussed were very different to the designs and costs that were finally sent several weeks later! Arriving at R&R one Saturday afternoon with no prior appointment Daniel sat down with us and designed a great kitchen there and then! Unfortunately it wasn’t till almost a year later that the build was ready. During that year we never felt any pressure from the company to financially commit to them. We met up again with Daniel and he went through all the details of the appliances etc and made absolutely certain we were still happy with everything. We chose to have a SUPPLY KITCHEN only as the builders were happy to do this for us but everyone was extremely helpful during the fit with any questions that arose. We are really happy with the end result and feel R&R were professional, friendly and realistically priced…..nothing was too much trouble!
My partner, new baby and I moved into a house with a kitchen and bathroom that were in dire need of complete re-modelling. It wasn’t just a new cooker, dishwasher, microwave and kitchen units we needed, a structural wall had to come down between the kitchen and dining room, the bathroom layout needed complete restructuring as well as replacing and there were other jobs in other rooms that needed doing (skirting boards, flooring, door planing, plastering and painting). It was a big job! After speaking to several companies, we found Richard&Richards and they agreed to help us with all facets – and we couldn’t be more happy with the process, work and results! Richard spent a lot of time advising us on kitchen appliances, units, worktops and goods for the bathroom, and helped us visualise everything by using some excellent software. Ricky also managed an amazing team of people who each did a sterling job with our home: plastering, painting, fitting flooring, sorting the electrics and even installing the niche radiators that we wanted. I cannot recommend Richard&Richards more highly. All the work was completed well within the set time-frame, sometimes going on through the weekends when we were away. Any issues that came up during the process were resolved quickly leaving us with a fantastic kitchen, bathroom and other living areas that we’re so proud of – amazing, professional work. We owe our great new family home to this wonderful company and wouldn’t hesitate to use R&R again!
Time to purchase a new kitchen but didn’t know where to start, tried a couple of well known brand name kitchen fitters and found them not interested in helping me. A friend recommended R&R so give them a go! Job sorted, Ricky came and designed a kitchen for me then we viewed it on his large screen at his showroom. It looked amazing but then welcomed us to tweak his design to suit us for perfection and price. Price was never an issue as all Ricky’s estimates for kitchen furniture and appliances you could not beat searching the internet!! (I checked and wasted my time). The kitchen was fitted 4 years ago so I take my time to make sure everything is ok before I review. Since then I have had my en suite and downstairs toilet done by R&R (nearly 12 months ago) and the design and finished product is amazing as I asked for. Highly recommend Ricky and his team and don’t be shy to ask for changes to his design if you are on a budget or want to spend more!! he will cater for it and will not be offended. Got more jobs coming up for R&R because kitchens and bathrooms is not all they do.
I was very happy with the kitchen plan and installation. Daniel spent nearly a morning going over the details with me and I haven’t had any problems yet with the installation. I will say though that it took a long time from choosing the kitchen to having it fitted, with some other issues early in the planning stage that they resolved.
It is with great pleasure to say how pleased we are over our new kitchen. From start to finish the details and patience shown by your project manager ‘[email protected] is a credit to your company. Bright young Lewis whilst still needing reassurance from time to time was always cheerful and positive. However special thanks have to go to ‘Rick. His attention to detail and innovations to overcome problems along the way was fantastic. The end result is beautiful and we cannot stop talking about it to all we speak to, thank you once again for a wonderful job done and we wish your company continued success.
An excellent company to deal with. We found them to be thoroughly professional, knowledgeable and could not have been more helpful. Daniel project managed the installation, nothing was to much trouble, all their trades people were excellent and the end result was a kitchen we had hoped for, delivered in a reasonable timescale and at a reasonable price. We would definitely recommend them.
Richard and Richards provided a brilliant end to end service when designing and installing our wonderful new kitchen. From design to installation, the process was seemless. There was no sales pressure and no silly promises to beat any other quote. We were fully informed along the way and timescales were met. Installation went without any issues and the fitter, Terry was just great. I can’t speak highly enough of Richards and Richards and would strongly recommend them to anyone. Thank you for helping to create our wonderful new kitchen.
A big thank you to Richard and Richards for our new kitchen. Absolutely delighted with it..! From day one it has been a pleasure to work with such a professional and courteous group. Special mention to Daniel whose patience and expertise got us to our final design, and to Rick and Lewis for the install, where they always went the extra mile for the perfect finish.
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both interesting articles we’ve found and our own thoughts via our blog.